From Devastatingly Poor Service to Our Staff Loves Gregory Micallef Associates

QVT operates in the field of supported housing and care homes, with over 25 schemes throughout London. We are a growing organisation with ambitious plans for the future which includes extensive deployment of technology to improve our service to clients and add value to those who commission our services.

Our staff have a mix of abilities in ICT, so when looking for an outsourced IT provider we prioritised an organisation with a strong service ethos, ability to work with those who’s main job focus is not IT combined with a first class understanding of technology and how it can be deployed in our unique field.

Experience with a previous provider was poor and hence we turned to Gregory Micallef Associates. We based our decision on their ability and telephone-based approach to support.

After 5 months the universal feedback from our staff is ‘what a pleasure it is to deal with GMA, their staff are so helpful and understanding’.

On this basis alone I can thoroughly recommend GMA and their team.